The Comcast pie lawsuit concerns allegations from a former employee at one Plainville, Connecticut, retail store, not a court finding or an established companywide practice. David Figueroa has sued Comcast Cable Communications Management LLC, claiming a store manager used a degrading pie-in-the-face ritual against staff with weak sales results or poor customer-feedback scores.
Figueroa filed the civil case in Connecticut Superior Court, according to FindLaw and The Independent. His complaint identifies Sully Fuentes Peterson as the Plainville store manager alleged to have created and run the practice. Comcast said it disputes both the complaint's claims and its account of the alleged events.
What does the Comcast pie lawsuit allege?
The complaint alleges that, at the end of a month, the store's top-ranked retail sales consultant was directed to tie the lowest-ranked consultant to a chair in a back office and press a cream pie into that person's face. Figueroa contends the purpose was to pressure employees to meet sales targets and produce favorable customer-survey results.
According to reporting by The Independent, the complaint also says employees recorded the incidents and that a back-office whiteboard ranked sales workers while identifying people who had allegedly been subjected to the ritual or were due to be. Those claims are allegations by Figueroa, which Comcast has not accepted.
Figueroa began work as a retail sales consultant on February 2, 2026, the complaint says. He alleges that he saw a colleague known as Ty tied up and hit with a pie, and that he recorded the incident. The complaint also says a colleague showed him video of an assistant sales manager receiving similar treatment after a poor customer survey.
After observing the alleged conduct, Figueroa says he raised concerns with a regional manager. The Independent reported that the manager asked him to document those concerns by text, but that he received no response. He resigned on February 27, according to the complaint.
What is Figueroa seeking from Comcast?
FindLaw reported that Figueroa brings claims of constructive discharge and negligent supervision. Constructive discharge is a legal theory under which a resignation can be treated as a forced departure if working conditions were so intolerable that a reasonable employee would feel compelled to leave. Negligent supervision alleges an employer failed to properly oversee personnel whose conduct caused harm.
Figueroa seeks compensatory and emotional-distress damages, along with lost pay and attorneys' fees, according to The Independent. The court has not ruled on the allegations or the legal claims.
In a statement reported by The Independent and AL.com, Comcast said it has “zero tolerance for harassment, humiliation or any behavior that compromises a respectful and safe workplace.” The company said it would not discuss specifics because the case is in litigation, but said it disagrees with the complaint and its characterization of events and plans to respond through the legal process.
This story draws on original reporting from Techdirt.
