Xtra Muse 2 Pro preorders are on ice. Xtra Technology has removed the camera from its landing page, stopped taking reservations indefinitely, and says customers who paid the $20 deposit will get their money back.
The company says on its early access FAQ page that it cannot give a dependable launch schedule. It also says it has not made a final call on whether the product will be available later, and that any future plans will be shared once confirmed.
The pause lands only days after Xtra showed the Muse 2 Pro at a Los Angeles launch event, according to The Verge. The camera had been presented as Xtra’s version of DJI’s dual-lens Osmo Pocket 4 Pro, following Xtra’s earlier sale of products that The Verge reported closely matched DJI camera hardware.
Why did Xtra pause Muse 2 Pro preorders?
Xtra’s stated reason is timing: the company says it cannot confirm when the Muse 2 Pro would launch. The larger context is regulatory trouble. The Verge has reported that the Federal Communications Commission has been examining companies, including Xtra, that it says may have helped DJI-related technology keep entering the United States despite restrictions aimed at DJI.
For a camera with wireless radios, the FCC angle is not paperwork cosplay. In the US, a radio-equipped device generally needs FCC authorization before a company can legally import, sell, or market it. If that authorization is absent, withdrawn, or otherwise in limbo, a preorder page is less a sales funnel than a liability machine.
On July 10, the FCC proposed a $25,000 fine against Xtra and each of several Skyrover suppliers, according to The Verge, saying the companies had not answered questions about the origin of their technology. On July 17, the FCC proposed going further by retroactively blocking those companies from continuing sales of existing products, The Verge reported.
The regulatory status of Xtra’s products is still murky. The Verge reported that DJI’s Osmo Pocket 4 Pro had received FCC approval before the drone ban took effect last December, and that Xtra’s version was approved on June 17. The same report said those FCC records later stopped appearing in FCC search results, though copies remained available because bots had scraped them before they disappeared. The FCC did not respond to The Verge’s requests for comment.
The US government has not publicly laid out evidence, cited by The Verge, showing that Chinese consumer drones pose a national security risk. It has also not publicly explained why pocket cameras would be swept into the same enforcement fight. That gap matters because the Muse 2 Pro is a handheld camera, not a drone, even if the hardware lineage appears to be the real issue.
Xtra says refunds will be issued automatically to the original payment method within 5 to 10 business days. Customers who reserved the Muse 2 Pro will also receive a single-use 10 percent discount code for Xtra’s online store, valid for 30 days, according to the company’s FAQ.
Xtra is still selling its other cameras for now, The Verge reported. Xtra did not immediately respond to The Verge’s request for comment, and DJI had not answered The Verge’s questions about Xtra and other companies allegedly tied to DJI technology.
This story draws on original reporting from The Verge.
